Cancellations & Returns

We do not accept returns unless the goods are faulty or damaged.

We also do not operate a sale or return policy or any other arrangements of any kind with customers.

Damages, unmarked shortfalls or faulty goods should be notified by email to trade@huntsengland.co.uk within 72 hours of receiving the goods to the delivery address in order for a credit to be issued otherwise the claim/s will not be accepted. If an item is missing, faulty or deemed to be damaged, we will issue a replacement or credit for the item/s in question.

Any item that is incorrectly supplied to you must be notified to us by email within 72 hours of receiving the good/s and then returned to us within 10 working days (we will pay for the return postage using a carrier of our choice).

If your order or part of your order is lost in transit, please notify us by email. We will promptly investigate and if we cannot deliver the original goods sent, we will provide a refund or replacement for the missing items.